|
We
offer the finest service available in the district.
We
must do this as our core business is rentals. This is not a sideline
to sales. It is our careers. Our
staff are full time, fully trained senior staff that fully understand
your position as they are all personally involved in property management.
Our
entire team is dedicated to providing extraordinary client excellence.
John
West keeps the best… so do we!
Our
marketing is widespread and well established, attracting 89% of all
tenants. This means we can be far more selective than most part
time managers.
We
have dedicated rental display windows, changed daily. Our diamond "For
Rent" signs are prominent, recognised and successful.
We
don't just have an internet site, it works and is updated almost daily,
along with a balanced media campaign both locally and interstate.
We
reject many more applications than we approve due to poor credit history,
a history of damaged property, insufficient income or weak references.
We
use:
|
•
|
Tenant
Information Centre of Australia
|
|
•
|
Barclays
National Credit Bureau
|
|
•
|
RPData
Tenant Checking System
|
|
•
|
Plus
our own 100
Point Check System
|
Guess where the bad tenants go?
To weak managers or private landlords
You
will hear that we are too tough...too fussy. Some tenants even refuse
to rent from us (or is it us refusing them?). Many
previous tenants return to us as landlords: they KNOW from experience
we look after our owner's property. We
are tough on bad tenants. 98% of our tenants enjoy peace and participate
in our weekly, monthly and quarterly award system for looking after
our owner's properties. The
majority of our tenants are considered gold card by the industry, state
wide. Because
we look after so many tenants we have previous knowledge of many tenant's
history.
We
have a secret weapon!
We
are the only firm, locally, that has a full time property inspector
on the road every day checking that our owner's properties are being
well looked after. All
properties are inspected internally 4 times each year and a report forwarded
along with recommendations to maintain it. Most
properties would also have 4 to 5 external checks each year as we drive
by.
We
don't help thieves with keys
Keys
are not handed out to people we don't know. All tenant inspections are
escorted by our staff. We learn a little more about them and actively
sell the rental, not hope they take it.
|
•
|
We
will do everything possible to obtain the highest possible return
for you |
|
•
|
We
will secure the best tenant possible on your behalf |
|
•
|
We
will not knowingly take any action that causes you legal liability |
|
•
|
We
will not cause any action that will expose you to any fines under
the Act |
|
•
|
We
will have your rents deposited promptly, generally on the first
of the month
|
|
•
|
We
will communicate with you promptly and honestly |
|
•
|
We
will follow your instructions without fail |
|
•
|
We
will give any contact by you, priority over all other calls
|
|
•
|
We
will act at all times in your interest exclusively |
|
•
|
We
will never exceed our authority for any expenditure
|
View A full Slide Show Presentation of our Services
|
